Shipping & Returns

Our products cannot be returned without our approval in advance. Our goods are supplied with Australian manufacturers Guarantees. If our products have a "major failure" you are entitled to a replacement or refund - What constitutes a "major failure" will be determined under the terms of the manufacturer's warranty and it as manufacturers discretion to repair or replace as deemed necessary.

On return please ensure all items, including all original accessories and/ or warranty card with your proof of purchase are packed in a secure satchel/carton/box.

We don't accept responsibility for non-returned parcels, so make sure you use a insure and track method to return.

Please note that items which have been modified may not be returned for credit.

Shotgun Marine's Shipping and Returns Policy

At Shotgun Marine, we strive to provide our customers with fast, reliable shipping and a hassle-free returns process. Our goal is to ensure complete satisfaction with every purchase.

Shipping Policy - We do not ship

Processing Time: Pick up orders are processed within 1-2 business days, excluding weekends and holidays.
Shipping Methods: We do not ship.
Shipping Costs: We do not ship.
Delivery Time: We do not ship.
International Shipping: We do not ship.

Returns & Refunds Policy

Eligibility: Returns are accepted within 30 days of purchase. Items must be in unused condition and in original packaging.
Return Process: To initiate a return, contact our customer service team for a return authorization number and instructions.
Refunds: Once the return is received and inspected, refunds are processed within 5-7 business days. Refunds are issued to the original payment method.
Exchanges: If you receive a defective or incorrect item, we will replace it at no additional cost.
Return Shipping Costs: We do not ship
For further details or assistance, please contact our support team. We appreciate your business and are committed to providing exceptional service.